Canceling Your Subscription
If you are receiving charges from MOGGED, you most likely subscribed directly through our website funnel and have a web subscription.
Signs you have a Mogged web subscription
- You paid with a card, Apple Pay, or Google Pay
- You subscribed after seeing an ad on Facebook, Instagram, TikTok, or another platform
- The subscription isn't visible in your Apple/Google settings, but charges continue
- You received a receipt or welcome email from Mogged (not Apple or Google)
- Your bank statement descriptor says "Mogged" or "Mogged.app" (not "Apple" or "Google")
How to cancel your Mogged subscription
- Open the Mogged app (reinstall it if you deleted it): iOS · Android
- Log in with the email and password you received after purchase.Tip: search your email inbox for "Mogged" to find your login details.
- Open Settings and scroll to the Subscription section.
- Tap "Manage subscription" — this opens your secure billing portal.
- Tap "Cancel subscription" in the portal and confirm.
Once you cancel, your subscription stays active until the end of the period you already paid for — you just won't be charged again.
Subscribed through the App Store or Google Play?
If your subscription is visible in your Apple or Google account, cancel it there instead:
Still need help? Email us at support@metellusproductions.com and we'll take care of it.